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Returns & Exchanges

Customer satisfaction is our main priority. We accept
returns and exchanges within 14 days of receiving an order. Please make sure
that the item to be returned or exchanged is unworn with original tags. We do
not offer an exchange on out-of-stock items.

  

All returns and exchanges should be mailed back to: 

RUDISNYC

29-17 40th Ave

Unit 301

Queens, NY  11101

 

Please include an exchange/return instruction message inside
the package with below-mentioned details:

 

 Order number -

 Is it a Return or
Exchange? -

 Item you want in
exchange-

  

Once we receive your package back, please give us 1-2 weeks
for us to process your return and exchange.

 

International Orders

We have no control over customs fees, and they vary from
country to country. Customers are responsible for paying all customs fees.

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Shipping and Handling Times

95% of all orders are shipped out within 1-2 business days!
Priority Orders are always shipped before the standard orders. We do not ship
orders over the weekend. Any orders placed on the weekends, or the holidays
will be shipped on the following business day.

 

The cut-off time for same day shipping for Second Day and
Overnight Orders is 12 PM EST. Any orders placed after that time will most
likely be shipping the following business day.